Delivery and Returns
Delivery charges are automatically calculated for the UK and all countries listed below. Hazardous items are shipped by specific carriers, licensed to carry hazardous goods. The charges for this are also automatically calculated at check out.
For other international deliveries please raise a ‘request for quote’ we will then quote for the complete consignment including shipment costs. Alternatively, our Agents and Distributors will be pleased to help directly.
Delivery Charges for the UK mainland and UK non-mainland |
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| Weight | Goods | Destination | Service and estimated shipment time | Price (ex VAT) |
| Orders up to 1kg | Non Hazardous | UK mainland & non mainland | Royal Mail 24 - usually next working day | £7.50 |
| Orders up to 1kg | Non Hazardous | UK mainland & non mainland | Royal Mail Special Delivery - next working day before 1.00pm | £10.40 |
| Orders over 1kg | Non Hazardous | UK mainland only | Carrier - next working day before 5pm | £16.00 |
| Orders over 1kg | Non Hazardous | UK non mainland* | Carrier - see below | £34.13 |
| All orders containing packing group II & III Hazardous Goods | Hazardous (packing group II & III) | UK mainland | Carrier - next working day before 5pm | £18.00 |
| All orders containing packing group II & III Hazardous Goods | Hazardous (packing group II & III) | UK non mainland* | Carrier - up to 2 days | £54.60 |
| All orders containing packing group I Hazardous Goods | Hazardous (packing group I) | UK Mainland | Carrier - up to 3 days | £33.00 |
| All orders containing packing group I Hazardous Goods | Hazardous (packing group I) | UK non mainland* | Carrier - up to 3 days | £70.35 |
*Deliveries to Northern Ireland, Scottish Highlands, offshore islands (including Isle of Wight) and all other non-mainland UK destinations include these postcodes:
UK - non mainland |
Postcodes |
Estimated shipment times for UK non-mainland, non-hazardous deliveries, over 1kg |
| Isle of Wight | PO30-41 | Next day |
| Northern Ireland | All BT | Next day |
| Chanel Islands | All JE | 2 days |
| All GY | 2 days | |
| Isle of Man | All IM | 2 days |
| Scottish Highlands and Isles | All KW, all ZE, all IV, all HS | 3 - 6 days |
| PH19-26, PH30-44, PH49-50 | 3 - 6 days | |
| PA20-49, PA60-80 | 3 - 6 days | |
| KA28-27 | 3 - 6 days | |
| Scilly Isles | TR21-25 | 3 - 6 days |
Delivery Charges for Ireland |
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| Weight | Goods | Destination | Service and estimated time | Price (ex VAT) |
| Orders up to 0.5kg | Non Hazardous | Ireland | Air Freight. 1-2 working days |
£17.58 |
| Orders from 0.5 to 2kg | Non Hazardous | Ireland | Air Freight. 1-2 working days |
£21.40 |
| Orders up to 3.5kg | Hazardous Goods | Ireland | DHL/FedEx, door to door service. 2-3 working days |
£87.81 |
Delivery Charges for European Shipping Zones - 1 |
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| Weight | Goods | Destination | Service and estimated time | Price (ex VAT) |
| Orders up to 0.5kg | Non Hazardous | Austria, Belgium, Denmark, Finland, Greece, Greenland, Luxembourg, Netherlands, Portugal, Spain | DHL/FedEx, door to door service. 1-2 working days |
£17.58 |
| Orders up to 2.0kg | Non Hazardous | Austria, Belgium, Denmark, Finland, Greece, Greenland, Luxembourg, Netherlands, Portugal, Spain | DHL/FedEx, door to door service. 1-2 working days |
£21.40 |
| Orders up to 3.5kg | Hazardous Goods | Austria, Belgium, Denmark, Finland, Greenland, Luxembourg, Netherlands, Portugal, Spain | DHL/FedEx, door to door service. 2-4 working days |
£87.81 |
Delivery Charges for European Shipping Zones - 2 |
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| Weight | Goods | Destination | Service and estimated time | Price (ex VAT) |
| Orders up to 2.0kg | Non Hazardous | Gibraltar, Iceland, Liechtenstein, Norway, Switzerland | DHL/FedEx, door to door service. 1-2 working days |
£31.10 |
| Orders up to 3.5kg | Hazardous Goods | Gibraltar, Iceland, Liechtenstein, Switzerland | DHL/FedEx, door to door service. 2-4 working days |
£96.86 |
Delivery Charges for USA and Canadian Shipping Zone |
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| Weight | Goods | Destination | Service and estimated time | Price (ex VAT) |
| Orders up to 0.5kg | Non Hazardous | USA, Canada | DHL/FedEx, door to door service. 1-2 working days |
£14.74 |
| Orders up to 2.0kg | Non Hazardous | USA, Canada | DHL/FedEx, door to door service. 1-2 working days |
£18.82 |
| Orders up to 3.5kg | Hazardous Goods | USA, Canada | DHL/FedEx, door to door service. 3-4 working days |
£81.21 |
Delivery Charges for Central European Zones |
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| Weight | Goods | Destination | Service and estimated time | Price (ex VAT) |
| Orders up to 0.5kg | Non Hazardous | Bulgaria, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia | DHL/FedEx, door to door service. 2-3 working days |
£24.82 |
| Orders up to 2.0kg | Non Hazardous | Bulgaria, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia | DHL/FedEx, door to door service. 2-3 working days |
£27.73 |
| Orders up to 3.5kg | Hazardous Goods | Bulgaria, Czech Republic, Estonia, Hungary, Malta, Slovakia, Slovenia | DHL/FedEx, door to door service. 3-4 working days |
£91.04 |
Delivery Charges for Eastern European Zones |
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| Weight | Goods | Destination | Service and estimated time | Price (ex VAT) |
| Orders up to 0.5kg | Non Hazardous | Albania, Belarus, Bosnia Herzegovina, Croatia, Macedonia, Moldova, Serbia, Turkey, Ukraine, Montenegro | DHL/FedEx, door to door service. 2-3 working days |
£33.29 |
| Orders up to 2.0kg | Non Hazardous | Albania, Belarus, Bosnia Herzegovina, Croatia, Macedonia, Moldova, Serbia, Turkey, Ukraine, Montenegro | DHL/FedEx, door to door service. 2-3 working days |
£40.36 |
| Orders up to 3.5kg | Hazardous Goods | Albania, Belarus, Bosnia Herzegovina, Croatia, Macedonia, Moldova, Turkey, Ukraine, Montenegro | DHL/FedEx, door to door service. 3-4 working days |
£107.02 |
| Shipments to the Russian Federation. Unfortunately we are only able to accept orders for the Russian Federation on Ex-Works terms. Customers requesting shipment into Russia should make their own transport arrangements. We are still able to provide Dangerous Goods Notes if required, which will be charged separately. Please raise a quotation request or contact our Distributors for Russia. |
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Delivery Charges for Asia Pacific Shipping Zones |
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| Weight | Goods | Destination | Service and estimated time | Price (ex VAT) |
| Orders up to 0.5kg | Non Hazardous | Australia, Cambodia, Hong Kong, Indonesia, Korea - South, Malaysia, Mexico, New Zealand, Philippines, Singapore, Taiwan, Thailand, Vietnam | DHL/FedEx, door to door service. 2-3 working days |
£30.29 |
| Orders up to 2.0kg | Non Hazardous | Australia, Cambodia, Hong Kong, Indonesia, Korea - South, Malaysia, Mexico, New Zealand, Philippines, Singapore, Taiwan, Thailand, Vietnam | DHL/FedEx, door to door service. 2-3 working days |
£38.20 |
| Orders up to 3.5kg | Hazardous Goods | Australia, Cambodia, Hong Kong, Indonesia, Korea - South, Malaysia, Mexico, New Zealand, Philippines, Singapore, Taiwan, Thailand, Vietnam | DHL/FedEx, door to door service. 3-5 working days |
£102.68 |
Delivery Charges for Asia Pacific - China Shipping Zone |
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| Weight | Goods | Destination | Service and estimated time | Price (ex VAT) |
| Orders up to 0.5kg | Non Hazardous | China | DHL/FedEx, door to door service. 2-3 working days |
£30.67 |
| Orders up to 2.0kg | Non Hazardous | China | DHL/FedEx, door to door service. 2-3 working days |
£37.35 |
| Orders up to 3.5kg | Hazardous Goods | China | DHL/FedEx, door to door service. 3-5 working days |
£101.47 |
Delivery Charges for Middle East/Asia Shipping Zones |
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| Weight | Goods | Destination | Service and estimated time | Price (ex VAT) |
| Orders up to 0.5kg | Non Hazardous | Bahrain, Brunei, Egypt, India, Jordan, Kuwait, Lebanon, Oman, Pakistan, Qatar, Saudi Arabia, Sri Lanka, Tunisia, United Arab Emirates, Yemen | DHL/FedEx, door to door service. 2-3 working days |
£37.19 |
| Orders up to 2.0kg | Non Hazardous | Bahrain, Brunei, Egypt, India, Jordan, Kuwait, Lebanon, Oman, Pakistan, Qatar, Saudi Arabia, Sri Lanka, Tunisia, United Arab Emirates, Yemen | DHL/FedEx, door to door service. 2-3 working days |
£52.00 |
| Orders up to 3.5kg | Hazardous Goods | Bahrain, Brunei, Egypt, India, Jordan, Kuwait, Lebanon, Oman, Pakistan, Qatar, Saudi Arabia, Sri Lanka, Tunisia, United Arab Emirates, Yemen | DHL/FedEx, door to door service. 3-5 working days |
£120.55 |
Delivery Charges for South America Shipping Zones |
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| Weight | Goods | Destination | Service and estimated time | Price (ex VAT) |
| Orders up to 0.5kg | Non Hazardous | Argentina, Brazil, Chile, Columbia, Costa Rica, Panama, Paraguay, Peru, Trinadad and Tobago, Puerto Rico, Uruguay | DHL/FedEx, door to door service. 3-4 working days |
£45.85 |
| Orders up to 2.0kg | Non Hazardous | Argentina, Brazil, Chile, Columbia, Costa Rica, Panama, Paraguay, Peru, Trinadad and Tobago, Puerto Rico, Uruguay | DHL/FedEx, door to door service. 3-4 working days |
£61.56 |
| Orders up to 3.5kg | Hazardous Goods | Argentina, Brazil, Chile, Costa Rica, Panama, Paraguay, Peru, Trinadad and Tobago, Puerto Rico, Uruguay | DHL/FedEx, door to door service. 4-6 working days |
£134.44 |
Delivery Charges for Africa Shipping Zones |
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| Weight | Goods | Destination | Service and estimated time | Price (ex VAT) |
| Orders up to 0.5kg | Non Hazardous | French Polynesia, Botswana, Kenya, Madagascar | DHL/FedEx, door to door service. 3-4 working days |
£47.45 |
| Orders up to 2.0kg | Non Hazardous | French Polynesia, Botswana, Kenya, Madagascar | DHL/FedEx, door to door service. 3-4 working days |
£64.32 |
| Orders up to 3.5kg | Hazardous Goods | French Polynesia, Botswana, Kenya, Madagascar | DHL/FedEx, door to door service. 4-6 working days |
£137.91 |
We aspire to despatch all in-stock orders received before 12.00pm the same day.
Special order items and non-stocked goods are shown with indicative lead times. Please contact our Customer Services on +44 (0)1279 215 506 or websales@agarscientific.com should you have any queries.
Returns Policy
Please notify us within ten days if goods are received damaged or anything is missing from the consignment. If external damage to the package is apparent please endorse the signature on the carrier’s note accordingly. In the case of non delivery this must be reported to us within 14 days of the despatch date shown on the invoice.
Please email us at websales@agarscientific.com to obtain authorisation before returning items. Any items received without a RMA No will be refused. Products must be returned in pristine condition with the complete and original packaging. A collection charge of £7.75 will be applied for goods deemed unsuitable or ordered in error. This applies to non Hazardous goods only – please contact us regarding any returns of Hazardous goods.
Please view our Terms and Conditions for full details.